Congrats! Your friend or colleague decided to send a file securely through SendTurtle. If your friend sent you a file through SendTurtle, they should have provided you with a SendTurtle link.
The link will look similar to the link below, starting with https://app.sendturtle.com...
To access the file, simply click the link and their file or message will be shown. From there, you can download the file or simply view it immediately.
If you are having trouble opening the link, it may be impacted by the security settings they set, such as setting a link expiration date, limiting domain access, or more. We suggest contacting them first so they can check if their security settings are limiting you from opening the file.
Have more questions? Chat with us here or email [email protected].